Privacy Policy
Last updated: September 6, 2025
Who we are
Our website address is: https://purrfectgrooming.pet. Purrfect Grooming (“we”, “us”, or “our”) provides mobile pet grooming services in the United States.
Information we collect
We collect personal information that you voluntarily provide to us when you register for services, sign up for our SMS program, book an appointment, contact us, or otherwise communicate with us. This may include your name, phone number (including mobile number), email address, billing information, pet details, and any messages or communications exchanged with our team.
How we use your information
We use the information we collect for purposes such as: providing and managing services, sending appointment reminders and transactional messages, administering and improving our services, responding to inquiries, and providing customer support.
SMS / Mobile Messaging
We operate a text message (SMS) program called “Purrfect Grooming SMS Alerts” (the “Program”) to send appointment confirmations, reminders, service updates, promotions (where you opt in), and important notices. By opting in to receive text messages, you consent to receive recurring messages at the mobile number you provide.
Opting out
You may opt out of the Program at any time by texting STOP to the message number you received; after you send STOP, you will receive one SMS to confirm your opt-out, and you will no longer receive marketing messages from us. To get help about the Program, text HELP or contact our support at 1 (888) 530-7297 or [email protected].
How we share your information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Cookies and tracking
Cookies and tracking technologies are used only for website and analytics purposes and do not include or share text-message opt-in data.
Data retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
Your rights
Where applicable, you may request access, correction, or deletion of your personal information. You may also request a copy of the personal data we hold. Contact us at 1 (888) 530-7297 or [email protected]. for any request.
Security
We take commercially reasonable administrative, physical, and technical safeguards to protect personal information.
Changes to this policy
We may update this Privacy Policy from time to time. The updated policy will be posted here with a revised effective date.
Contact
Purrfect Grooming
1 (888) 530-7297
[email protected].
1150 NW 72ND AVE TOWER I STE 455 #100084
Miami, FL 33126